Help
Short answers to the questions we get most.
FAQ
What does Nuyis Gas do?
You paste your wallet address, choose how much gas you need, pay, and we send the gas to that wallet. Nothing else - no trading, no exchange.
Which networks are supported?
BNB Smart Chain, Ethereum, Core, Base, Polygon, Solana, TRON and TON. The list you see when ordering is always the live one.
Do you ever need my seed phrase?
Never. We only need your public wallet address. Anyone asking for your seed phrase or private key is not us.
Can I cancel an order?
An order that has not been paid can simply be left unpaid. If you have already paid, contact support with your Order ID.
Payment help
- Card payment is being switched on. For now, use bank transfer.
- Transfer the exact amount shown on your order, then wait for verification.
- Always use the bank details shown on your own order page.
Gas delivery help
- Gas is sent once your payment is confirmed.
- Your order page shows each step, and the transaction hash when gas is sent.
- Double-check the wallet address - gas sent to a wrong address cannot be recovered.
Contact support
Open a support ticket so you can chat with our team, share a receipt or send a voice note. You can also email us with your Order ID.
Open a support ticketsuppogasfeenuyis@gmail.comLegal
Guides
- What are crypto gas fees?
- Wallet gas: the small balance every wallet needs
- How to get gas into a wallet with no gas
- Why blockchain transactions need gas
- Running out of gas: what happens and how to fix it